Terms of Service

Last updated: January 2025

1. Acceptance of Terms

Welcome to Sri Janaki Mahal Trust. These Terms of Service ("Terms") govern your use of our website srijanakimahaltrust.in and our accommodation services. By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

Sri Janaki Mahal Trust provides comfortable accommodation services in Ayodhya, Uttar Pradesh, India. Our services include:

  • Comfortable room accommodations
  • All meals included in room rates
  • Peaceful environment and facilities
  • 24/7 customer support
  • Proximity to Ram Mandir and other temples

3. Booking Terms and Conditions

3.1 Booking Process

All bookings are subject to availability and confirmation. Bookings can be made through:

  • WhatsApp: +91 7250364323
  • Phone: +91 7250364323
  • Email: srijanakimahaltrust7484@gmail.com

3.2 Pricing and Payment

All prices are quoted in Indian Rupees (INR) and include applicable taxes. Room rates vary based on:

  • Room type and amenities
  • Season and availability
  • Length of stay

3.3 Check-in and Check-out

Standard check-in time: 2:00 PM
Standard check-out time: 12:00 PM

Early check-in or late check-out may be available upon request and subject to availability.

4. Guest Responsibilities

Guests are expected to:

  • Provide accurate information during booking
  • Respect the peaceful nature of the premises
  • Follow all house rules and guidelines
  • Treat staff and other guests with respect
  • Report any issues or concerns promptly
  • Maintain cleanliness in common areas
  • Comply with local laws and regulations

5. Prohibited Activities

The following activities are strictly prohibited on our premises:

  • Smoking in rooms or common areas
  • Consumption of alcohol or illegal substances
  • Loud music or disruptive behavior
  • Unauthorized commercial activities
  • Damage to property or facilities
  • Harassment of staff or other guests
  • Any illegal activities

6. Cancellation and Refund Policy

Cancellation policies vary based on booking type and circumstances:

6.1 Standard Cancellation

  • More than 48 hours: Full refund
  • 24-48 hours: 50% refund
  • Less than 24 hours: No refund

6.2 Emergency Cancellations

Emergency cancellations due to medical emergencies, natural disasters, or other unforeseen circumstances will be handled on a case-by-case basis with full consideration of the situation.

7. Limitation of Liability

Sri Janaki Mahal Trust shall not be liable for:

  • Loss or damage to personal belongings
  • Personal injury or accidents
  • Service interruptions beyond our control
  • Third-party actions or omissions
  • Force majeure events

Our liability is limited to the amount paid for the accommodation service.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sri Janaki Mahal Trust and its licensors. The Service is protected by copyright, trademark, and other laws.

10. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of India. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts in Ayodhya, Uttar Pradesh.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Sri Janaki Mahal Trust

Vasudev Gath, Karsewakpuram

Ayodhya, Uttar Pradesh 224123

India

Phone: +91 7250364323

Email: srijanakimahaltrust7484@gmail.com